Empowering VAs.
Supporting Businesses.
Elevating Success.
Frequently Asked Questions (WeLink VA FAQ)
At WeLink VA, we understand that choosing the right virtual assistant service is a significant decision for your business. This FAQ section is designed to provide clear, transparent answers about our virtual assistant services, pricing, VA matching process, work structure, and the ongoing support you can expect from our team. If you have additional questions, our team is always ready to help. We’re committed to delivering reliable, high-quality virtual assistant support that empowers your business to operate efficiently and scale with confidence.
1. What makes WeLink Virtual Assistants different from other VA providers? WeLink VAs go through a structured, client-ready training program designed around real business workflows. They are equipped with skills in communication, productivity systems, task management, and essential tools—so you get a VA who is prepared to deliver results from day one.
2. How does the VA matching process work? WeLink personally reviews your business needs and selects the best-fit VA from our pool of trained talent. No interviews required. You simply get a skilled, pre-trained VA matched to your workflow, industry, and support needs.
3. What types of tasks can a WeLink VA handle? - Our VAs can support: - Administrative Support - Customer Service Support - Dental Clinic Support - Research and documentation - AR Management & Collections - Social Media Management - Bookkeeping - Marketing And Data Analysis - Accounting Support (You can request specialized skills if needed.)
4. Do I need to train the VA myself? No. All WeLink VAs are pre-trained, pre-vetted, and ready to support your business. We have already covered foundational skills, tools, workflows, and service standards.
5. What are the available hiring plans? We offer two client-focused options: - Direct Hire – Hire your matched VA directly with no recurring fees. - Ongoing Support Plan – We manage your VA relationship, performance, and support long-term.
6. How long does it take to get matched with a VA? Matching typically takes 2–5 business days, depending on the complexity of your support needs.
7. What industries does WeLink VA serve? We support a wide range of industries including real estate, e-commerce, healthcare, coaching, service businesses, professional services, and startups. Since our VAs are trained in universal business workflows, they adapt quickly to your niche.
8. Are there hidden fees? No. WeLink VA follows a transparent, fair-pricing model. No markups, no surprise charges, and no long-term contracts.
9. Can I replace my VA if the match isn’t a fit? Yes. If you are on the Ongoing Support Plan, WeLink can assist with performance reviews, adjustments, or replacement if needed.
10. What time zones do your VAs work in? WeLink VAs are based in the Philippines and can adjust their schedules to align with U.S. hours or your preferred time zone.
11. Is ongoing support included? Yes. Businesses on our Ongoing Support Plan receive continuous assistance, progress check-ins, and performance support to ensure a smooth long-term collaboration.
12. How do I get started? Simply schedule a discovery call or select a plan. Once we understand your needs, we begin the matching process and connect you with your client-ready VA.
